James Backpack

What is your return policy?

• You have 30 days from the date your item is delivered to request a return.
• If an item arrives damaged or defective, you must contact us within 7 days of delivery.
• Please include your order number in your return package and indicate whether you would like store credit or a refund to your original payment method.

Items must be:

• Unworn and unused

• Smoke-free

• In original packaging with tags attached

• Accompanied by a receipt or proof of purchase

Where do I mail my return?

Top Notch Boutique

423 E Main Street

Washington, IN 47501

Do you offer exchanges?

Due to limited quantities, we do not offer exchanges.

If you need a different size or color, please place a new order once your return is processed.

Are shipping costs refundable?

Original shipping charges are NON-REFUNDABLE.

Customers are responsible for return shipping costs unless an error is confirmed on our end.

What items are non-returnable?

We cannot accept returns or exchanges on:

• Sale or clearance items

• Jewelry

• Gift cards